The Answers To Your
Frequently Asked Questions
We know that the concept of a total practice management solution is somewhat new and we understand that you might have some questions. We are confident that we have the answers to your questions and more importantly we know that we have the right management solution for your massage practice.
Below are the answers to the questions that are most commonly asked about Massage manEdger. Should you have additional questions please feel free to contact us.
How is Massage manEdger different from other website solutions?
Massage manEdger offers a complete website solution for massage therapists. The website offers:
A variety of Professional Website Designs to choose from
Editable pre-written massage therapy pages for both marketing and (client) educational purposes.
- Online Booking Requests
- Online Gift Certificate Sales
- Online Class Registration
In addition it includes a suite of practice management tools in a private and secure area. Including:
- Calendar-driven Appointment Scheduling
- Automatic Appointment reminders
- Recurring Appointment management
- No-Show & Cancellation History
- Insurance-ready billing
- Financial Reporting
- Client Contact Management
- Client Documentation
- Treatment S.O.A.P. Notes
- Supplier contacts
- Integrated Communication
- Client Newsletters & Mass Email
Do I need to hire a local Internet company to host my manEdger website?
No, with Massage manEdger you do not require a third party hosting company. Massage manEdger websites are hosted by mindZplay as part of our all inclusive practice management solution at no additional cost to you.
What are the computer system requirements for the manEdger solution?
Massage manEdger is a server-based solution. All you need is a computer and an Internet connection. There is no software to install on your computer or local storage space required. If you are able to visit this website you are equipped to use Massage manEdger.
Can I have my own custom domain name and use it with my manEdger website?
Absolutely you can customize your website's domain name.
Massage manEdger comes with a unique default web address, www . massage zone.biz/ clinicname. This is yours to use indefinitely. You also have the option to purchase a custom domain name, www.your practice name.com and associate it with your massage manEdger website. Just give us a call toll free (888) 373.6996 at or send us an email and we can assist you.
Note: If you already have a domain name that you would like to use with your Massage manEdger site, we can easily transfer it to your new site.
I'm not a technology person. Will I have problems using Massage manEdger?
Not at all, Massage manEdger is extremely easy to use.
Anyone, no matter what level of computer skills they possess, can work with the product. Using Massage manEdger's practice management tools are as easy as surfing the web, while creating and editing website pages is as simple as composing an email message.
You will be stunned at how fast you catch on and more importantly you will be amazed at the results. We offer free training to help you along your way too!
Are there any initial setup fees or other hidden costs?
No, there are no set-up fees, hosting charges or any other hidden costs with the Massage manEdger solutions. Our pricing structure is simple and straight forward, based on a single low monthly or if you prefer annual fee.
How do I sign-up for a Massage manEdger site?
Signing up to a Massage manEdger site is easy. Simply click on the Sign-up now button, fill in the form, and your good to go. Your Massage manEdger site will be ready for you to use in minutes.
What about security? How do I know my client data is safe?
This is a very good question, we at mindZplay take this subject very seriously. Here is how we treat your data.
- Your data is housed in a modern, secure "locked-down" data center. The center is secured using electronic card-lock technology allowing only authorized personnel physical access to the center.
The data center is equipped to provide maximum performance and up time. The facility offers: - Redundant bandwidth supply via multiple high-speed fiber connections from Tier 1 carriers.
- Climate control to provide the computer equipment with optimum operating temperature.
- Power independence. Our systems will continue to operate even during power failure.
- Brand name server hardware. We run our systems on current Dell servers.
- In addition, our servers are protected from potential outside Internet predators using state-of-the-art firewall technology.
- Your data is YOUR data, only you and a select group of our IT professionals have access to it. The ONLY time we would access your data is when it becomes necessary to do so in order to provide you with the services that YOU have requested from us. On these rare occasions, we limit our access to only those areas of the system that are needed to complete the task at hand. More importantly, during these occasions we are acting under YOUR employ and therefore are NOT in breach of the privacy obligations you have with your clients.
- Your data is protected from potential Internet eavesdropping during its transmission across the Internet. All data transmitted over the Internet between our servers and your computer is encrypted using SSL technology.
- We ensure your data remains remains intact - our systems (including your data) are backed up daily.
